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Hotel · Ho Chi Minh City · Ho Chi Minh Municipality

Merperle Crystal Palace

A 4-star hotel in District 7, a short walk from Crescent Lake and close to the SECC, with a rooftop pool and high staff ratings.

  • Rooftop pool with city views
  • Close to Crescent Lake and SECC
  • High staff rating of 9.4
8.6 Great 81 reviews Booking.com 8.6 · 81 reviews

About

Merperle Crystal Palace

Merperle Crystal Palace sits in District 7, about 650 metres from Crescent Lake, in a quieter part of Ho Chi Minh City. The 4-star hotel has 74 rooms, a rooftop pool, and a restaurant, with an ATM and lift on site.

Guests regularly mention the helpful staff and the reliable breakfast spread. The hotel works well for visitors to the SECC or those who prefer to be away from the busiest tourist streets.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Attentive, highly rated staff — The team scores 9.4 for staff, with multiple reviews calling out their helpfulness and genuine warmth.
  • Rooftop pool with views — A standout feature for guests, who mention relaxing there with drinks and taking in city views. Beach umbrellas and sun loungers are provided.
  • Quiet, convenient District 7 location — About a 650-metre walk to Crescent Lake and close to the SECC, plus a short walk to a mall. Guests appreciate being away from tourist noise while still easy to reach other districts by Grab.
  • Breakfast with wide variety — Guests repeatedly mention the large range, including both Western and Asian options, as a highlight of their stay.

Worth weighing

4 to weigh
  • Some rooms show signs of wear — While rooms are generally rated well (8.9), a few guests noted that the furnishings could feel a little dated. That's a minor caveat, not a recurring complaint.
  • Check-in only from 14:00 — If you arrive early, you'll need to wait or store luggage – reception is 24-hour but rooms aren't ready until 2 pm.
  • Paid airport shuttle — The hotel offers an airport shuttle, but it's not complimentary. Factor that into your budget if you plan to use it.
  • No pets allowed — The hotel has a strict no-pets policy, so you'll need to make other arrangements for furry companions.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Air conditioning

Executive Double Room

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

Junior Suite Room

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

Suite

  • 1 King-size bed
  • Shower
  • Bathtub
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining

  • Restaurant
  • Snack bar
  • Bar/Lounge area
  • Coffee shop
  • Room service
  • Welcome drink

Pool & Wellness

  • Rooftop pool
  • Pool with view
  • Shallow end
  • Beach umbrellas
  • Sun loungers

Business & Services

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Laundry
  • 24-hour reception
  • 24-hour security
  • Safe deposit box

In-Room Amenities

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Flat-screen TV
  • Free toiletries
  • Electric kettle

Other

  • Wi-Fi
  • Parking
  • Lift
  • ATM/Cash machine
  • Key card access
  • Smoke detectors
  • Fire extinguishers
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 81 reviews

Guest-rated 8.6/10 from 81 reviews

Booking.com · 8.6 · 81 reviews
8.6Verified guest

“Plenty of choice at breakfast, a safe area, great views, clean modern rooms, comfy beds, and staff who went out of their way to help.”

8.6Verified guest

“Everything was handled very well from start to finish.”

8.6Verified guest

“A truly luxurious stay. The location was ideal – peaceful and away from the tourist crowds. The staff were outstanding and made me feel well looked after. The room was spacious and had everything I needed. The rooftop pool was a real highlight with lovely views and a calm vibe. Breakfast had lots of options and was delicious.”

8.6Verified guest

“We enjoyed our time in District 7. The pool was pleasant and breakfast was tasty. The front desk team were friendly and flexible. Being near the SECC made it perfect for our trip.”

8.6Verified guest

“A great Easter break at a hotel decorated in a French Provincial style. Breakfast had plenty of variety, and the staff were very welcoming. We relaxed at the rooftop pool with cold drinks and enjoyed the quiet setting. Getting to other districts by Grab was still easy and affordable.”

8.6Verified guest

“Our Easter weekend was relaxing. Breakfast offered a wide range of Western and Asian dishes. The location felt safe, with plenty of nearby amenities. The rooftop pool was a favourite – great views and a calm atmosphere.”

04 — Location

Getting around Ho Chi Minh City

The property sits in Ho Chi Minh City.

Crescent Lake: A scenic lake about 650 metres from the hotel – an easy walk for an evening stroll or morning coffee.

SECC (Saigon Exhibition & Convention Center): Conveniently close for business travellers or those attending events; reviews mention it as a reason for choosing this location.

Getting around: The hotel is in a quieter part of District 7, but guests note it's still reasonable to reach other districts via Grab, the local ride-hailing app.

13 Nguyen Luong Bang, Tan Phu, District 7, Ho Chi Minh City, Ho Chi Minh Municipality, 70000, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
74 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 14:00 until 23:59, and check-out is until 12:00.

Is there parking at the hotel?

Yes, parking is available on site. There's no mention of a fee in the input, so it's best to confirm with the hotel directly.

Are pets allowed?

No, pets are not allowed at Merperle Crystal Palace.

Does the hotel offer an airport shuttle?

Yes, there is a paid airport shuttle service available.

Does the hotel have a pool?

Yes, there is a rooftop pool with sun loungers and beach umbrellas, plus a shallow end and a pool with a view.

Is breakfast included?

The input doesn't specify whether breakfast is included in the rate. However, many guests mention the breakfast in their reviews, so it's likely offered. Check with the hotel for details.

The bottom line

Merperle Crystal Palace is a reliable, comfortable choice in District 7, especially for those who value service, a good breakfast, and a quiet base near the SECC and Crescent Lake. The rooftop pool adds a touch of relaxation, and the staff consistently impress. While not the most luxurious option in the city, it delivers solid value for a 4-star stay.

8.6Solid, service-first stay in a peaceful district.

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